When something's wrong with your tank but you're not sure what — or you've tried fixing it and nothing's working — that's exactly what this service is for.
During a Problem Tank Consultation, we come to you and conduct a hands-on evaluation of your aquarium from top to bottom. We're not here to sell you products or give you generic advice. We're here to find the actual cause of what's going wrong and give you a real plan to fix it.
What's covered:
On-site water testing (pH, ammonia, nitrite, nitrate, hardness, and more as needed)
Review of your filtration setup and flow
Assessment of lighting duration and intensity
Evaluation of stocking levels and fish/plant compatibility
Discussion of feeding habits and maintenance routine
Visual inspection of fish and plants for signs of disease, stress, or nutrient deficiency
Written summary of findings and a prioritized action plan
What's not included:
Hands-on maintenance, cleaning, or water changes (see our Basic Maintenance Visit)
Medication or product application
Equipment repair or replacement
Follow-up visits (available as a separate booking)
You'll leave this appointment knowing exactly what's happening in your tank and what to do about it — no guesswork, no wasted money on treatments that won't work.
You don't have to wait for something to go wrong to call us. The Ecosystem Health Check is a proactive wellness visit designed for tanks that are running — and that you want to keep that way.
Think of it as a routine checkup. We come in, take a close look at everything that keeps your aquarium thriving, and give you an honest assessment of where things stand. Most issues in aquariums — algae outbreaks, fish illness, plant decline — don't happen overnight. They build slowly. This visit is how you stay ahead of them.
What's covered:
Full on-site water parameter testing
Filter inspection and flow assessment
Lighting and CO₂ review (if applicable)
Fish and plant health observation
Stocking and compatibility check-in
Equipment condition overview
Verbal report with any recommendations
What's not included:
Hands-on cleaning or water changes (see our Basic Maintenance Visit)
Diagnosis of active disease outbreaks (see our Problem Tank Consultation)
Medication or product application
Equipment repair or replacement
Recommended every 4–8 weeks depending on tank size, stocking level, and how established your system is. Pairs well with a recurring maintenance plan if you want us handling the upkeep too.
Sometimes you just need someone to come in and handle the basics. Whether you're short on time, heading out of town, or simply want a fresh set of hands on your tank, the Basic Maintenance Visit covers the essential upkeep that keeps your aquarium clean, stable, and healthy.
This is a one-time, no-commitment service. Book it when you need it.
What's covered:
Partial water change (up to 30%)
Glass cleaning (interior and exterior)
Removal of visible algae from surfaces
Debris removal from substrate (light gravel vacuuming)
Filter media rinse or replacement check
Equipment visual inspection
Quick water parameter test with results shared on-site
What's not included:
Deep cleaning or full tank resets
Diagnosis of water quality issues or disease (see our Problem Tank Consultation)
Plant trimming or aquascaping
Equipment repair or replacement
Livestock handling or rehoming
This service is focused on routine upkeep, not problem-solving. If your tank has active issues, the Problem Tank Consultation or Ecosystem Health Check may be a better fit first.
Whether you're setting up your first tank, planning a major upgrade, or thinking about adding an aquarium to your business or office — this is where you start. The Aquatic Consultation is a dedicated one-hour planning session focused entirely on your goals, your space, and your budget.
No tools, no equipment, no hands-on work. Just an honest, experience-backed conversation that saves you time, money, and frustration down the road.
What's covered:
Tank size and placement recommendations for your space
Livestock and plant compatibility planning
Filtration, lighting, and equipment guidance
Substrate and aquascape concept discussion
Budget and phasing recommendations
Answers to any questions you've been sitting on
What's not included:
Any physical setup, installation, or maintenance work
Water testing or equipment inspection
Purchasing or sourcing of any products or livestock
Follow-up visits or ongoing support (available as separate bookings)
You'll walk away with a clear direction, a realistic plan, and the confidence to move forward without second-guessing every decision.
